Our Mission

Involving patients in decisions about their care is essential in a trusted medical home, where we prioritize sharing information clearly and honestly. This approach ensures we respect patients’ goals, values, and lived experiences, allowing for whole individual care.

At our trusted medical home, we prioritize treating everyone with dignity and professionalism. We communicate clearly, politely, and without judgment while valuing diverse backgrounds, identities, and perspectives, ensuring whole individual care for all.

Listening without rushing or interrupting is essential in a trusted medical home, where responding with empathy, patience, and kindness is paramount. It's important to recognize when someone may need extra time, support, or understanding to ensure whole individual care.

Communicating openly and constructively with one another is essential in a trusted medical home. Offering help and asking for support when needed contributes to the whole individual care that we strive for. Recognizing that quality care is a shared responsibility ensures that everyone is involved in the process.

Considering physical, emotional, and social factors in health is essential in a trusted medical home, where we focus on whole individual care. We support continuity and follow-up whenever possible, connecting patients with appropriate resources and supports.

Being mindful of local needs and resources in the Comox Valley is essential for creating a trusted medical home. Practising responsibly and sustainably ensures that we provide whole individual care. Contributing to a welcoming clinic environment for all is a priority we hold dear.